Meet the Office Staff
The Support Behind the Serenity at Jade and Serenity Spa
Every Healing Experience Starts with a Supportive Team
While our licensed providers deliver hands-on care, it's our
office staff who keep the heart of Jade and Serenity Spa beating behind the scenes. From scheduling and coordination to operational support and guest care, these team members ensure every part of your spa experience flows smoothly — before, during, and after your session.
Nam is the calm center of the storm — and the backbone of our operations. With a diverse background in healthcare, technology, and business, Nam supports all aspects of spa management while continuing his academic and professional journey in medicine.
Nam holds a:
- Bachelor’s in Science, Business Administration, and International Business
- Advanced education in
Healthcare Administration and
Business Law
- Master’s degree in
Science, Technology & Cybersecurity
- Certifications in
Phlebotomy,
Lab Technology, and
Laboratory Science
- Currently pursuing his Medical Doctorate (M.D.)
He wears many hats at Jade and Serenity Spa — assisting with day-to-day operations, troubleshooting tech, overseeing logistics, and keeping the behind-the-scenes work flowing so providers can focus on healing.
Fun Fact: Kerri, our founder, jokingly (and lovingly) claims she’s the only one who keeps his “sanity at a minimal.” Together, they balance energy, operations, and vision to keep the spa thriving.
Front Desk Team
Client Care & Scheduling Support
(We’re hiring!)
At this time, our front desk team is still growing. We’re currently seeking individuals who are:
- Passionate about wellness and hospitality
- Skilled in customer service and communication
- Organized, dependable, and detail-oriented
- Looking to be part of a healing, client-focused environment
If you or someone you know would be a great fit for Jade and Serenity Spa’s client care team, feel free to reach out or send a résumé to
jadeoasismassagespa@gmail.com.
Behind Every Great Experience Is a Team That Cares
At Jade and Serenity Spa, we’re proud to be
locally owned, operated, and expanding — and we’re deeply grateful for the individuals who work behind the scenes to help us serve our clients with excellence and compassion every day.
From coordinating appointments to supporting providers and managing the business — our office team plays a vital role in your wellness journey.
Want to Join
Our Team?
We’re always open to meeting professionals passionate about holistic health, bodywork, skincare, and wellness operations.
To inquire about open roles (front desk, admin, therapy), please contact:
